🌟 External Client Care Coordinator – Connecting Care with Confidence 🌟
Be the frontline force that turns inquiries into impact.
Comfort Keepers is hiring a full-time External Client Care Coordinator to support our in-home care services through Fayetteville and the surrounding territories. In this dynamic, field-based role, you’ll be the first point of contact for families seeking care—qualifying leads, coordinating services, and ensuring every client receives compassionate, high-quality support.
You’ll work closely with our Support Team, caregivers, families, community providers, and third-party payers to keep care running smoothly and relationships strong.
💛 What You’ll Do
- Respond to inquiries, qualify leads, and schedule in-home visits
- Assess client and caregiver needs to ensure safe, effective care
- Coordinate schedules, resolve service issues, and maintain regular check-ins
- Support caregivers and families with training, guidance, and communication
- Monitor documentation and maintain compliance standards
- Serve as the key liaison between clients, providers, and internal teams
- Participate in on-call rotations and management meetings
- Handle administrative tasks and bring innovation to care coordination
🧡 What You’ll Bring
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong communication, organization, and problem-solving skills
- A natural ability to connect with people and drive results
- Sales or business development experience is a plus
- Professionalism, confidentiality, and a positive attitude
- Attention to detail and a commitment to excellence
🌟 What Sets You Apart
- You build trust quickly—with staff, clients, and families
- You maintain a polished, professional image while lifting team morale
- You listen actively, write clearly, and share ideas openly
- You thrive in fast-paced environments and bring calm to complexity
⏰ Immediate opening — your care makes a difference!
✅ Apply Online Today
🔍 View All Open Opportunities
📞 Call us at 888.450.0890 to learn more!
