Client Care Champion Career Growth Opportunity

Location

Cleona

Type

Full Time

Responsive recruiter
Benefits:
  • Bonus based on performance
  • Company car
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
External Client Care Coordinator

Join a team dedicated to creating exceptional client experiences while making a meaningful difference in the lives of individuals and families throughout the community.

We are currently seeking a motivated, organized, and relationship-driven External Client Care Coordinator to support client partnerships, coordinate services, and ensure outstanding care delivery across our service areas.

Location:Lebanon/Manheim,Williamstown, Pine Grove, Myerstown, Manheim, Mechanicsburg, Lebanon, Palmyra, Jonestown

What You'll Do

  • Build and maintain strong relationships with clients, families, referral partners, and community organizations

  • Serve as a trusted liaison between clients and internal care teams

  • Conduct client consultations and assist with developing personalized service plans

  • Monitor client satisfaction and proactively address concerns or changing needs

  • Coordinate service requests, staffing needs, and ongoing care adjustments

  • Foster partnerships with healthcare professionals, social workers, and community resources

  • Support client retention through consistent communication and quality follow-up

  • Assist with growth initiatives, outreach activities, and community networking opportunities

  • Ensure compliance with company standards and documentation requirements

  • Collaborate with multiple departments to deliver seamless client experiences

What We're Looking For

  • Excellent communication and relationship-building abilities

  • Strong organizational and time-management skills

  • Ability to multitask and prioritize in a fast-paced environment

  • Professional, compassionate, and client-focused mindset

  • Experience in customer service, healthcare coordination, case management, or related fields preferred

  • Proficiency with computer systems and standard office applications

  • Self-motivated individual who thrives both independently and as part of a team

Why You'll Love This Opportunity

  • Competitive full-time salary and career stability

  • Supportive leadership and collaborative workplace culture

  • Opportunity to make a positive impact on clients and families every day

  • Professional development and advancement opportunities

  • Meaningful work that combines relationship-building with community service

  • Be part of a growing organization committed to excellence and compassionate care

If you're passionate about helping others, creating lasting client relationships, and contributing to a mission-driven team, we'd love to connect with you. Apply today and become a valued part of our growing organization.
Compensation: $30,000.00 - $45,000.00 per year

Company Website: www.comfortkeepers.com

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