At Comfort Keepers, we believe exceptional care begins with meaningful relationships. We're seeking an enthusiastic and compassionate External Client Care Coordinator who enjoys meeting people, building trust, and helping families find the right in-home care solutions. If you thrive in a role that combines relationship-building, community outreach, and care coordination, we'd love to meet you.
Service Areas: Pottsville, Schuylkill Haven, Saint Clair, Minersville, Ashland, Girardville, Frackville, New Philadelphia, New Ringgold, Tamaqua, and nearby communities.
What You'll Be Doing
- Meet with prospective clients and families to learn about their needs and recommend appropriate care services
- Build and maintain strong relationships with clients, caregivers, healthcare professionals, and community partners
- Coordinate care plans and work closely with scheduling staff to ensure quality, dependable service
- Conduct regular client follow-ups to ensure satisfaction and address any questions or concerns
- Represent Comfort Keepers at community events, networking opportunities, and outreach activities
- Maintain accurate client documentation and ensure records remain up to date
- Partner with the office team to provide a smooth and positive experience from the first inquiry through ongoing care
- Identify opportunities to strengthen client relationships and support continued growth
- Serve as a trusted resource for families throughout their care journey
What Makes You a Great Fit
- Strong communication and interpersonal skills
- Organized with excellent time management and follow-through
- Able to manage multiple priorities while maintaining attention to detail
- Friendly, professional, and committed to delivering outstanding customer service
- Comfortable using computers and standard office applications
- Experience in healthcare, home care, customer service, scheduling, sales, or client coordination is preferred but not required
Why You'll Love Working With Us
- Full-time, stable career opportunity
- Comprehensive paid training
- Supportive leadership and collaborative team environment
- Opportunities for professional growth and advancement
- A rewarding career where your work truly makes a positive impact on families and the community
Start a Career That Matters
Every conversation you have and every relationship you build helps someone receive the care and support they deserve. If you're passionate about helping others while growing your career with a team that values compassion and excellence, we'd love to hear from you.
Apply today and become part of the Comfort Keepers team.
